FAQ

Can I purchase a gift for my friends or family?

Yes you can, the purpose of this site is to promote Islamic culture through Islamic gifts, you can purchase gifts for all of your love ones and since billing address and shipping address are two different fields you can order a gift for your friend and family and ship them on their address.

How can I purchase from this site?

Purchases from this site is very easy and friendly unlike other sites, for details click on How to Order tab and see the whole process with screen shots.

When you will ship my order?

As Soon as order received we will ship you within 24 hours with usps priority mail which takes around 4-5Business Days [Within USA] or 8-9 Business Days [Out side USA] , if you not received your items then please call us after 30 days of the date of order placed.

I never received my item which I ordered. Is there a phone # I can call to get help?

You can contact us through Phone [972] 781-8291 or an email at: mas_24@yahoo.com for prompt response.

How do I know if I ordered correctly or not?

At the end of checkout process [step3 of3] will be given a confirmation number and also automated email will be sent out to you in the email address provided by you during check out process.

Can I resell my item?

Yes you can resell your item, but you cannot make copy of it. Also copy rights are reserved for CDs/DVDs/VCDs

Where are the items from?

Most of the items are from Islamic countries, Purpose is to promote Islamic culture through these islamic gifts items.

How do I get an order receipt?

At the end of checkout process [step3 of3] will be given a confirmation number, this will be your receipt and proof of purchase.

How do I return my item?

All Purchases are final with no return policy. We can exchange you items after charging shipping charges within 10 days of purchase, with proper receipt.

What if the ordered item did not work?

All Purchases are final with no return policy. We can exchange you items after charging shipping charges within 10 days of purchase, with proper receipt.

Can I order from phone?

Order can be place through email also at: mas_24@yahoo.com, upon request an e-form will be send out with order details, address and payments options , for details you can call 972-781-8291.

What payment options are available though Internet ordering?

Major credit cards like visa and master cards are accepted from Pay Pal account. For other mode of payments you can order thru email also at: mas_24@yahoo.com, upon request an e-form will be send out with order details, address and payments options.

Who is the owner of this site?

Group of Momineen came up with this idea, Momin Shopping Center is a home project, to promote the Islamic culture in this western world .

Our Aim is to promote the Islamic products for the people of U.S and Canada in cheaper & better prices. “Customer Satisfaction is guarantee”.

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